The pictures below show the majority of the issues. I arrived Saturday and upon inspection of the room (which was around 9pm) i started noticing simple, dirty aspects to the room. And the courtesy bus back tot he airport regular and quick, with nice staff. The breakfast was extensive, and the portions huge. The room was clean and well-equipped, and the bed comfortable.
Everything was simple and hassle-free, and the staff were very nice. Upon arrival (without luggage) the reception provided a (free) concierge pack, with razor, shaving foam, et cetera, which was also very nice. He was happy to communicate our requests from the bus pick-up point tot he hotel, by radio, which was rather nice, when one was tried after a long delay and a missed flight! The courtesy bus staff handed out free water on boarding, which was also a nice touch. Not just the lady at reception, but also the gentleman driving the courtesy bus that ran between the hotel and the airport. The staff at the Hyatt Rosemont were very helpful. Many others were in a similar predicament. you should have paid the bill!), I arrived too late at Chicago-O'Hare to make the connection, as was left homeless! The Hilton on-site was fill, so I called around. In May, when the improperly-filed U'' flight plan grounded most flights in southern California (thanks, Defense Department. I stayed (unexpectedly) for one night, in May 2014, for business.
